Disabled servicespersons from the Chinese Military (People’s Liberation Army) and armed police qualify for discounted travel fares if they possess any of the following ID documents issued by a government authority of the People’s Republic of China:
▶ Identity Document for Disabled Veterans
▶ Identity Document for Disabled Police
For everyone else, concessionary rates also apply for passengers who are severely or permanently disabled (and can provide qualifying China-issued identification documents that observe their disability). The railways have reserved tickets for these passengers on trains, with effect from February 2013. This will further make it easier for these passengers to buy a ticket and travel.
These tickets will be available beginning from the date when advance tickets for such trains will be available until 24 hours prior to departure. Those eligible will qualify for such tickets, which will be marked accordingly with the Chinese character zhuan (专).
It is not known if passengers from abroad qualify, but if anything, they might wish to try with a certified bilingual document which can equate to a Chinese equivalent. However, eligibility is confirmed for the moment for passengers who can present one of the following:
1. Holders of a Disability ID of the People’s Republic of China who have a first or second-tier Type III visual, physical or mental disability.
2. Holders of a Disabled Veteran or Disabled Police documentation issued by the People’s Republic of China with a level of disability from tiers 1 through 6.
Personal ticketing shall also apply to all injured or disabled passengers. This means that, in addition to providing their disability ID document, they shall need to show another form of documentation — such as an ID card or passport. Otherwise, they might end up regarded as travelling without a valid ticket.
At some stations, dedicated counters are available for these passengers. They are most likely to be served at counters specifically reserved for wheelchair users or other passengers with special needs.