Why is My Train Late?

Whilst delays are what we all wish would not happen, and it is a key priority of the railways to run trains ontime, nothing is 100% perfect. Here are possible reasons resulting in the delay of your service.

  • Despatch orders.
    Different trains have different priorities: in order, they are, for passenger trains, with the top priority trains first: G, C, D, Z, T, K, then L, Trains 1001-5998 and Trains 6001-7458. Generally, they will let faster trains “zip ahead” first.
  • Late arrival of a previous train.
    Usually, one trainset will run multiple services and be assigned multiple train numbers throughout the day. This does mean, however, that delay to one service could have a domino effect upon subsequent services.
  • The weather.
    Very heavy rains, blizzards, or extremely poor visibility may cause some trains to slow down as a security measure. The same applies for icy conditions.
  • Train breakdown.
    If a train can’t run, it can’t run, end of story. It will have to be taken in for repairs. At major stations, there should be at least one backup trainset. Fortunately, such breakdowns are exceedingly rare.
  • Trespassing.
    This is far less frequent of an issue and is virtually a non-issue on high speed rail, but there still could be cases where people or livestock have, somehow or other, found themselves onto the track. This is, as stated, very rare, but not excluded for regular rail.

What should I do if my train is late?
At stations, remain there and do not walk too far away from the waiting hall or ticket gates, unless your train is confirmed as cancelled or you wish not to travel.
On trains, remain onboard and do not force doors open or use emergency equipment.

We understand you might be irritated, but please remain calm. If you assault staff, you could be breaking the law.

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